How can we help?

Answers to most questions are a click away. If you need a person, the form below reaches our team.

Contact us

Tell us what you're trying to do and what happened instead. Screenshots help.

Response times
FreeBest effort
Solo2 business days
Team1 business day
EnterprisePer your SLA
Before you write

Most connection problems are one of two things: the assistant wasn't restarted after saving its settings file, or the key was revoked. Both are covered in the getting started guide.

Security

Never include an API key in a support message. We can identify your key from its prefix alone: the first few characters shown on your dashboard.